Shipping & Returns

Exchange...

Customer pays return shipping to Quartermaster depot and return shipping back to customer, unless the customer received the worry item ( example: size, color or item). new merchandise will not ship until returned item is received at Quartermaster depot and is in the same conduction when it was shipped to customer.

Returns...

Customer pays return shipping to Quartermaster depot. Refunds (minus original shipping cost) will be issued after returned merchandise is received by Quartermaster depot and is in original condition and not damage, altered in any way.

Cancellations…

Customer must cancel his or her order within 85 days of placing the order for a full refund.

Costume made items ( item not on QM website or common made items) are NOT refundable.

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